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FAQs

What is DTH service?

The Direct-To-Home (DTH) service is a digital satellite service that provides television services direct to subscribers anywhere in the country. Since the Signals are directly from the satellite into your television sets, via our ODU (outdoor unit) that comprises of LNB / Dish / Co-axial cable & STB (Set Top Box) into your homes, you can enjoy uninterrupted viewing. This service is particularly valuable in remote and difficult to reach areas where cable Television and terrestrial television services are poor or non-existent. DTH services also provide the finest of picture and high quality stereo sound which is considered to be second to none worldwide. Live concerts and daily television programming are all delivered to your home with the same quality as any modern movie theatre.

How can I pay for a Digital box/HD Digital box/HD Smart Connect?

We accept the following modes of payment online, viz. credit card, debit card, net banking.

How can I recharge my account online?

You can recharge your account online using the following modes,

a. Recharge Voucher    b. Credit Card / Debit Card     c. Net Banking

How do I pay by credit card?

You can make purchases using a credit card online. To pay by credit card, we require the following details - type of credit card, card holder's name, expiration date and billing address of the credit card. For online purchases, the CVV batch code on the reverse of the credit card is also required. We ensure that every transaction you conduct online is in a safe and secure environment. To achieve this, the website is PCI compliant & protected by Secured Socket Layer (SSL) technology by VeriSign, the leaders in encryption technology.

How do I pay by debit card/net banking?

You can directly pay through your bank account. www.videocond2h.com does not collect your banking information. On making a selection, you will be directed to your bank’s website for purchase. After completing the payment process, you will be redirected back to www.videocond2h.com to view details of your purchase.

If I am travelling out of the country can I recharge my account from there?

Yes, even while travelling abroad you can recharge your account and ensure your family back home in India is entertained.